Order fulfillment is a crucial part of running your Shopify store. It’s the process of preparing and shipping a product to your customer. Let’s break down what it means for an order to be unfulfilled or fulfilled, and how Printumo simplifies this process for you.
What does ‘unfulfilled’ mean?
An unfulfilled order is one that has been placed by a customer but has not yet been processed or shipped. Essentially, this means the product is still waiting to be printed, packed, or sent out. Unfulfilled orders require action, whether that’s preparing the product yourself or relying on a fulfillment service like Printumo.
What Does ‘Fulfilled’ Mean?
A fulfilled order is one that has been processed and shipped to the customer. Once fulfillment is complete, the order is updated in Shopify to indicate that the product is on its way.
How fulfilment works with Printumo
When you’ve connected your Shopify store to Printumo, the fulfillment process becomes seamless:
1. Fulfilment request sent to Printumo- Once an order is placed in your Shopify store on a product that you have created in Printumo, a fulfillment request is automatically sent to Printumo.
- Once paid on the Printumo Platform, Printumo begins processing the order, scheduling it for printing and preparing it for shipment.
- After the order is shipped, Printumo automatically updates the order status in Shopify to fulfilled.
- The tracking information for the shipment is sent back to Shopify.
- Once the order is marked as fulfilled in Shopify, your Shopify store automatically sends a shipping confirmation email to the customer.
- This email includes the tracking link, allowing the customer to monitor their shipment’s progress.
Why is fulfillment important?
Keeping your fulfillment process organized ensures a great customer experience. Customers appreciate timely updates and being able to track their orders, which reduces the likelihood of complaints or confusion.
By using Printumo, much of this process is automated, saving you time and effort.