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How Printumo handles WooCommerce orders

Learn how WooCommerce orders are imported into Printumo and how fulfillment + tracking are sent back to WooCommerce automatically.

Updated over 3 weeks ago

When a customer buys a Printumo product on your WooCommerce store, Printumo can automatically import the order, produce it, and send fulfillment + tracking back to WooCommerce.

How WooCommerce order processing works

1) Customer places an order on your WooCommerce store

Your WooCommerce store creates the order as normal.

2) WooCommerce sends the order to Printumo (import)

Your WooCommerce plugin pushes the order to Printumo in the background. After that, the order appears in your Printumo dashboard.

3) Printumo produces and ships the order

Printumo prints and ships the order from the appropriate production facility.

4) Printumo sends fulfillment + tracking back to WooCommerce

When the order ships, Printumo updates the WooCommerce order:

  • Sets the order status to Completed

  • Sends tracking number, carrier name, and tracking URL back to WooCommerce

  • Adds a customer-visible order note with the tracking details

Where customers see tracking information

Once Printumo sends shipping information back, customers can access it in multiple places:

  • Order confirmation emails: Tracking details are automatically included

  • My Account → Orders: Tracking number appears with a clickable link

  • Order details page: Full shipping information with carrier name and a track button

Admin view (what you see as the store owner)

As a store administrator, you can see:

  • Order list table: A “Tracking” column shows tracking numbers with direct links

  • Order details page: Complete fulfillment information including:

    • Printumo order ID

    • Fulfillment status and timestamp

    • Tracking number, URL, and carrier

    • Complete history in order notes

Need help?

Contact Printumo support and include:

  • Your WooCommerce store URL

  • The WooCommerce order number

  • The Printumo order link (or screenshot)

  • Tracking number + carrier (if available)

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