When a customer buys a product on your Wix store, Printumo can automatically import the order, produce it, and send fulfillment + tracking back to Wix.
How the Wix order flow works
1) Customer places an order on Wix
The order is created in Wix and contains:
The products and variants the customer bought
Shipping address + contact details
Quantity
2) Wix sends the order to Printumo (import)
Wix notifies Printumo via webhooks, and we import the order into your Printumo dashboard.
Important: Printumo can only fulfill Wix orders correctly when the products/variants in the order can be matched to products created in Printumo (the ones you added to Wix from Printumo).
3) You’ll see the order in Printumo
Once imported, the order appears under Orders in Printumo.
4) Printumo produces and ships the order
After the order is processed in Printumo, we print and ship it from the appropriate production facility.
5) Printumo sends fulfillment + tracking back to Wix
When the order ships, Printumo creates (or updates) a Wix fulfillment and sends:
Tracking number
Shipping provider/carrier
Tracking link
Wix can then show the fulfillment status and tracking to your customer.
Need help?
Contact Printumo support and include:
Your Wix site name
The Wix order number / order ID
The Printumo order link (or screenshot)
The tracking number + carrier (if available)