By default your Printumo Shop lives on a printumo.com web address. You can replace this with a domain you own, like yourstore.com, so customers see your brand from the first click through to checkout. SSL and verification are handled for you in the background.

The whole setup takes about 10 minutes of your time, plus a short wait for the internet to catch up (usually a few minutes, sometimes up to 48 hours).

You will need:

Common domain providers include GoDaddy, Namecheap, IONOS, one.com, Google Domains / Squarespace Domains, Hover, Gandi, and OVH. The setup is similar at all of them.

You should see your Default address (the printumo.com web address your shop uses today) and a box to Connect your own domain.

Printumo will save your domain and show you a list of DNS records. These records are the instructions that tell the internet to send visitors of yourstore.com to your Printumo Shop.

You will usually see two or three rows, with three columns each:

Keep this page open in a second tab. You will copy values from here in the next step.

Tip: If you typed an apex domain like yourstore.com, Printumo also adds the www.yourstore.com version automatically and points it at the same shop. You do not need to add www separately.

Every provider names this section a little differently, but it always looks like a table of rows with Type, Host (or Name), and Value (or Points to / Target).

If you cannot find it, search your provider's help center for "edit DNS records" together with the provider name. For example, "edit DNS records GoDaddy".

Before adding new records, look at the existing rows in your DNS settings.

Old records pointing at a previous website or a "parked" page will block your domain from connecting to Printumo.

Safe to keep: records of type MX (email), TXT, NS, and SOA. These do not affect your shop. Only remove A and CNAME records for the host names Printumo asks you to add.

For each row Printumo shows on the Domains page:

Repeat for every row Printumo shows. Most setups have two or three records in total.

You are done. Go back to the Printumo Domains page and leave it open.

This usually happens within a few minutes. In rare cases it can take up to 48 hours, depending on your domain provider. There is nothing more you need to do during this time.

The most common cause is an old record that was not removed. Go back to Step 4 and check that:

After removing them, the next background check will pick up the change. You do not need to delete or re-add the domain in Printumo.

This means the records have not started pointing at Printumo for 24 hours since you added the domain. Open the DNS settings at your provider and confirm the records match exactly what Printumo shows. If they look right and you still see "Needs attention", email us at [email protected] and we will check from our side.

You tried to add a printumo.com address (like mystore.printumo.com). Use a domain you own at a real domain provider instead.

Each shop can have one custom domain (with its www companion). Disconnect the existing one first if you want to switch.

SSL takes a moment to issue after your DNS starts pointing at Printumo. Wait 5 to 10 minutes and refresh the page. If it still shows a warning after 30 minutes, email [email protected].

On the Domains page, click Disconnect next to your domain. If you connected an apex domain, the www version is disconnected at the same time. Your shop goes back to using its default printumo.com address right away.

If you do not own a domain yet:

Email [email protected] and tell us:

We will walk you through it.