Taxes can feel confusing when you run a print on demand business, but with Printumo there are only two tax relationships to keep track of: the tax Printumo charges you when you pay for production and shipping, and the tax you charge your own customers when they buy from you. Printumo handles the first automatically. The second is your responsibility as the seller.
Tax on Your Printumo Orders
All Printumo prices exclude tax. Depending on your situation, VAT or local sales tax is added when you pay for an order, and it always appears as a separate line at checkout and on your invoice, together with Printumo's VAT number. What is charged depends on four things:
Your location: is your business based in the EU or outside it?
Your VAT status: have you saved a valid VAT number in your billing settings?
The delivery destination: where is the order being shipped?
The production country: where is the order produced and shipped from?
In short: EU VAT-registered businesses outside Denmark usually pay 0% VAT thanks to the reverse charge mechanism, Danish sellers always pay 25% Danish VAT, and orders delivered to the UK, Canada, Australia and the US include local tax no matter where you are based. For the full breakdown, see Why was tax charged on my Printumo order? To save your VAT number, see Adding your VAT number to Printumo.
Tax on Your Own Sales
Printumo only handles the tax between you and Printumo. Charging your customers the right VAT or sales tax, and reporting it to your government, is up to you, whether you sell through Shopify, Etsy, WooCommerce, Wix or your Printumo Shop. See Charging tax to your customers for a channel by channel overview, including when you may need to register for VAT.
Invoices and Records
Every Printumo order generates an invoice showing the net amount, the exact tax applied and Printumo's VAT number, plus your company name and VAT number if you have saved them. If an order is refunded, you receive a matching credit note. You can download invoices from each order page (see How to find order invoices), or download all invoices for a date range as a ZIP file from your Billing page.
Printumo is not a financial or tax advisor. This article is a general overview: for questions about your specific situation, please consult an accountant.