Everything about your Printumo+ membership is on your Billing page. There you can see your plan and your next charge, switch between monthly and yearly, change the card that pays, and cancel. This article walks you through each of them.
Step 1: Find your membership
Click the circle with your initials in the top right corner.
Click "Billing".
The Printumo+ card at the top shows your Plan, the date of your next charge (or when your trial ends), and the Card that pays.
A small label on the card tells you where your membership stands:
Trial: your free trial is running. Nothing has been charged yet.
Active: you are a paying member and Printumo+ renews automatically.
Ends soon: you have cancelled. Printumo+ keeps working until the date shown.
Payment failed: we could not charge your card. See "If a payment fails" below.
Included: we have switched Printumo+ on for you, so there is nothing to pay.
Switching between monthly and yearly
The yearly plan costs 30% less than 12 monthly payments. You can switch either way at any time.
On the Printumo+ card, click "Switch to yearly and save" or "Switch to monthly".
A window tells you exactly when the change happens and what you will pay.
Click "Switch to yearly" or "Switch to monthly" to confirm.
When each switch happens:
Monthly to yearly happens right away. We charge the yearly price that day, minus the unused part of the month you have already paid for.
Yearly to monthly happens at your next renewal, because your year is already paid for. Until then you stay on the yearly plan.
During your free trial, either switch waits until the trial ends. Your first charge is then on the plan you switched to.
A change that waits shows on the card as, for example, "Changes to monthly on 1 December 2026."
Changing the card that pays
Printumo+ is paid with a card saved on your Billing page, the same way you pay for orders.
To use a different card, click "Replace card" on the Printumo+ card and add the new one. Your membership moves to the new card.
You cannot remove the card that pays for Printumo+ while your membership renews. Add a new card first, or cancel Printumo+.
Your billing currency cannot change while Printumo+ renews, because your membership is charged in that currency. Cancel Printumo+ first, or change the currency after your membership ends.
If a payment fails
A failed payment does not switch Printumo+ off straight away.
We email you with the subject "Your Printumo+ payment failed", and the Printumo+ card shows "Payment failed".
Printumo+ keeps working while we try your card again over the next 14 days.
Click "Add a new card" on the Printumo+ card. Our next try uses the new card.
If every try fails, Printumo+ ends and your account goes back to Free. We email you when that happens.
Cancelling Printumo+
You can cancel at any time, also during your free trial.
On the Printumo+ card, click "Cancel Printumo+".
A window shows the date Printumo+ stops and lists what changes after that.
Click "Cancel Printumo+" to confirm.
Printumo+ keeps working until the end of the period you have paid for. If you cancel during your trial, it keeps working until the trial ends, and we do not charge your card.
We do not refund the rest of a period.
Changed your mind? Click "Keep Printumo+" on the Printumo+ card any time before the end date, and your membership carries on as before.
What changes when Printumo+ ends
Your account goes back to Free. Nothing in your shops goes offline, and nothing you have already made is taken away.
AI upscaler: rebuilds we have already made are kept and still used for your prints. Artwork we have not rebuilt yet prints from your original file, apart from the 3 free rebuilds every account has.
Room mockups: mockups you already picked stay on your products and in your stores. You can only pick from the free mockups for new products.
Mockup downloads: you can no longer download mockups.
Upscaled artwork: you can no longer download upscaled artwork.
Analytics: shows the last 30 days only.
Your own domain: a domain you already connected to your Printumo Shop keeps working. You cannot connect a new one.
Shop statistics: show the totals only.
Shop discounts: discounts you already made keep running. You cannot create or change one, but you can still switch one off or delete it.
"Built with Printumo": comes back in your shop footer.
Starting Printumo+ again
You can start Printumo+ again at any time from the Billing page or from the Printumo+ page. The free trial is once per account, so if you have already had it, we charge your card when you start. The button then reads "Start Printumo+".
Invoices and VAT
After every payment we email you "Your Printumo+ receipt", with your invoice attached as a PDF. It goes to your billing email address.
The price is the same for everyone and includes VAT where it applies, so you never pay more than the price you saw. Your invoice shows how much of it is VAT.
Buying as a business? Add your company name and VAT ID to your billing address, and they appear on your invoices. See Adding your VAT number to Printumo.
If you pay Printumo by invoice
If your account pays Printumo by invoice instead of by card, you cannot start Printumo+ yourself. Write to us and we will add Printumo+ to your invoice. See How do I contact Printumo support?