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Paying Printumo on invoice

How invoice billing works, who it is for, how to ask for it, and what changes on your account once it is switched on.

Most sellers pay Printumo for each order with a card. If you order regularly, you can ask to pay on invoice instead: your orders go into production straight away, and you settle one invoice by bank transfer. Here is how it works and how to ask for it.


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What paying on invoice means

  • Your orders go into production without a card payment.

  • The charges are collected on one invoice instead of a receipt for every order.

  • You pay that invoice by bank transfer, using the details printed on it.

  • How often the invoice is issued, how long you have to pay, and how much you may have outstanding at once are all agreed with you.


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Who can pay on invoice

Invoice billing is for business accounts that order regularly. We agree it case by case, and we look at how much you order, your company details and your payment history. You need a complete billing address on your account, including your company name and VAT number where you have one. Before it starts, we send you a short agreement to sign that sets out your payment period and your credit limit.


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How to ask for it

  1. Click your profile icon in the top-right corner, then click "Billing".

  2. Find the "Pay by invoice" section, below your payment methods.

  3. Click "Ask about invoice billing". Your email app opens a new message to [email protected].

  4. Tell us about your shop, roughly how many orders you send each month, and the payment period you need. If no email app opens, simply write to [email protected] yourself.

We read every request and come back to you by email.


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What changes once it is switched on

  • Orders go into production with no payment step, so nothing waits for a card to be charged.

  • You receive one invoice for each period by email, as a PDF carrying our bank details. If you order in more than one currency, you receive one invoice per currency.

  • Your invoices are listed on the Billing page with their status, and each one can be downloaded as a PDF.

  • Single orders no longer carry their own invoice, because the invoice you pay covers them all. Each order page still offers a statement for that one order if you need it for your records.

  • Money owed back to you, for a cancelled order or an approved claim, appears as a credit line on your next invoice instead of as a refund to a card.

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