Editing your WooCommerce shipping rates

You can view and edit the shipping rates your customers see at WooCommerce checkout directly from Printumo, for every product in your store. There is no need to touch your WooCommerce admin: any change you make here is pushed to the shipping zones Printumo manages in your store.

Step 1: Open the shipping rates editor

There are two ways in:

1. Go to Products, click "Bulk actions" and, under "Change shipping rates", click "WooCommerce".
2. Or go to Stores, click "Settings" on your WooCommerce store and scroll down to the "Shipping rates" section.

The editor shows the rates for the products that are in your WooCommerce store. If the section says "Your shipping rates will appear here once you have products in your WooCommerce store", add a product to your store first and come back.

Step 2: Find the size you want to edit

1. Open the product type you want, either "Canvas products" or "Paper products".
2. Click a size group to expand it. The sizes it covers are listed under its name. Coloured frames have their own groups.
3. Inside, you will see each group of countries with its current rates.

Step 3: Edit a rate

Each group of countries has two amounts you can change:

1. First item: what the customer pays to ship the first item in the order.
2. Each extra item: what is added for every additional item in the same order.

Amounts are shown in your store's currency. Printumo's defaults are rounded up to whole amounts, and an amount you type is used exactly as you type it. You can set any value, including 0 for free shipping. Leaving a box blank clears your custom rate and returns it to Printumo's default.

The extra item starts at a third of the first item. If you change the first item, the extra item follows it, until you type your own amount for the extra item.

Step 4: Save your changes

1. As soon as you change a value, a "Save changes" button appears at the top of that size group.
2. Click "Save changes" to save the rates for that size.

Offering free shipping to everyone

To make shipping free across the board, use the "Offer free shipping" box at the top of the section:

1. Click "Make all shipping free".
2. Confirm when asked. This sets every rate to zero, saves right away, and updates your WooCommerce store.

Resetting to Printumo's defaults

Changed your mind about your custom rates? Click "Reset to defaults" at the bottom of the section and confirm. This removes the custom rates you entered and puts every rate back to Printumo's default. It saves right away and updates your WooCommerce store.

What happens in WooCommerce

After you save, Printumo updates the shipping zones in your WooCommerce store. A few things are worth knowing:

1. Your store is updated within a couple of minutes. If you save several sizes one after the other, Printumo sends them together.
2. Shipping methods you added yourself to Printumo's zones, such as free shipping or local pickup, are kept. They stay on the countries you added them for.
3. If your store cannot be reached, you will get a notification in Printumo.
4. If you change your store's currency, reload this page to see your rates in the new currency before you edit them.
5. If you edit Printumo's flat rates inside your WooCommerce admin, a future update from Printumo can overwrite them, so it is best to manage them here.