Changing a product's image

Need to swap out the artwork on an existing product without walking through every editing step? Use "Change image" to jump straight to the image upload step, upload the new artwork, and land back on your products list in seconds.

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When To Use It

• You spotted a problem in the original file (colour correction, a watermark, and so on).
• A licensing partner sent you an updated file after the product was already published.
• You want to update the print file without touching framing, sizes, pricing, titles, or descriptions.

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How It Works

1. Open the products list

   Go to Products in the left menu.

2. Open the "More actions" menu

   On the row for the product you want to update, click the ︙ button (or the "More actions" button on mobile).

3. Choose "Change image"

   This opens the upload screen for the product's artwork and keeps every other setting as it is. You can also get there from the product's own page: click "Change image" under the artwork, or open "Edit product" and click "Image".

4. Upload the new image
   • Drag and drop the new file, or browse for it.
   • Adjust the crop boxes, just as you would when creating a product.
   • Click "Continue" when you are happy with it.

   Changed your mind? Click "Keep the current image" and your artwork stays exactly as it is.

5. Return to your products list

   Once the upload finishes, you go straight back to Products with the message "Image re-uploaded". The product stays Active, and only the imagery changes.

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What Happens In Your Connected Shops

Printumo rebuilds the print file and the mockups from your new artwork, then sends the update to your connected shops automatically. You do not need to edit the product again afterwards.

On Shopify, the listing pictures are refreshed with the new mockups. Printumo only replaces its own images, so any photos you added to the listing yourself in Shopify are kept.

On Etsy, the listing keeps the pictures it already has. To refresh those, open the product's Mockups section in Printumo and add, remove or reorder a photo. That sends the whole gallery to Etsy.

Give the mockups a few minutes to finish rendering before you check your storefront. A large file takes longer.

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What Stays Untouched

• Framing, sizes, and variants
• Titles, descriptions, and pricing
• Your product stays Active the whole time, so it never leaves your storefront